This General Info page is divided into a variety of subjects. You can find the hyperlinks to any of these subjects listed below for easy access.

  1. VAT
  2. Large Orders
  3. Cutting Specifications
  4. Shipping Details
  5. MATSA Reserves
  6. Product Selection Tips
  7. Terms and Conditions
  8. Privacy Policy


All of our product prices are VAT excluded.

Large Orders

Packing and Cutting of Large Orders may take longer to process.

Cutting Specifications

  • Cuts will be 90 degrees +- 0.5deg.
  • The Length will be +- 1MM. (Measured with a tape measure)
  • For all cuts a Yilmaz ACK-420S UPCUT MITRE SAW 380V will be used.


Shipping Details

  • Orders without profile cutting: Ship same day as payment is cleared by payfast (same day) or same day as direct EFT shows in our account as long as this is cleared by 13h00.
  • Orders with profile cutting: Profiles are cut once payment is cleared by payfast (same day) or same day as direct EFT shows in our account. Orders will ship once profiles are cut. Cutting may delay shipping by 1 day depending on cutting department workload. Packing and cutting of large orders may take longer.
  • Orders being shipped to major centres will be as per the service selected (next day or economy 3 day). Orders being shipped to non-major centres will take one additional day for shipping.
  • Fee shipping over R2000: To qualify for free shipping, the basket subtotal must be over R2000. Customers will qualify for free Economy Road Freight and a discounted rate will be offered on Express Road Freight.
  • Orders placed by 01:00 PM on Monday - Thursday 'should' leave the same day for shipping.
  • Orders placed by 11:00 AM on Friday 'should' leave the same day for shipping.

Cutting Cost

Cutting Cost is free of charge for every product within the Aluminum Profile category (for which you can specify a length).

Additional Service

Machining cost is only applicable to the connecting elements in the cart. If any additional machining is required please email us on for a quote. 

MATSA Reserves

MATSA reserves the right to reject orders of cut profiles in cases where there will be excessive wastage (offcuts) in large quantity orders.

Product Selection Tips

  • Type of Products:
    1. Aluminium Profile
    2. Fastening Elements
    3. Connecting Elements
    4. Profile Accessories
    5. Floor Elements
    6. Panel Installations
    7. Door and Window
    8. Additional Accessories

    1. Aluminium Profile Example of Naming:

    • Product Type
    • Sub Type
    • PG Size
    • Dimensions of Product
    • Number of slots

    • Product Type
    • Sub Type
    • PG Size
    • Dimensions of Product
    • Radius

    2. Fastening Elements Example of Naming:


    • Product Type
    • Sub Type
    • Diameter
    • Thread Size

    3. Connecting Elements Examples of Naming:

    • Product Type
    • Sub Type
    • PG Size
    • Length x Breadth
    • Set Type

    4. Profile Accessories Examples of Naming:

    • Product Type
    • Sub Type
    • PG Size
    • Length x Breadth

    • Product Type
    • Sub Type
    • PG Size
    • Length x Breadth
    • Shape

    5. Floor Elements Examples of Naming:

    • Product Type
    • Sub Type
    • PG Size
    • Length x Breadth
    • Hole Size

    • Product Type
    • Sub Type
    • Diameter
    • Thread Size
    • Length

    6. Panel Installations Examples of Naming:


    • Product Type
    • Sub Type
    • Slot Size

    7. Door and Window Examples of Naming:

    • Product Type
    • Sub Type
    • Size
    • Set Type

    8. Additional Accessories Examples of Naming:


    • Product Type
    • Sub Type
    • Length x Breadth
    • Type of Joint
    • Left or Right Hand
  • Sub-type of product
  • (E.g. for Product type 2 (fastening elements) Sub Type 11=Pre-Set Nut, 12=Square Nut, 21=T-nut)

  • Additional Information.
  • Additional info structure changes by product type but typically will include items such as:

    - For Profiles
    1. PG Profile e.g. 40 for PG40
    2. Dimensions of product e.g. 040040 for 40mm x 40mm profile
    3. Number of slots e.g. 4
    - For other products
    1. PG Profile2. Dimensions of product
    2. Thread Dimension e.g. M4, M5, M6, M8
    3. Set Information egg ST, STG (Set G)
    4. Colour e.g. BK=black, BE=blue, GY=grey, SE=orange
  • Select the PG profile according to your needs – strength, weight etc.
  • Check the ‘T Slot Size’ of the profile. T Slot sizes are 6,8,10
  • Determine which additional elements are required.
    1. Most elements are based on either PG profile and/or T-Slot size.
    2. Look for ‘15/20/30/40/45/50 in the element part number to see which profile size it is suitable for.
    3. Look out for 6 / 8 / 10 to see what slot size it is suitable for.
  • Select details of additional elements – thread sizes, colours etc.

Terms and Conditions

  • keeps as complete an inventory as possible, however, some items are offered on-order basis only or may be out of stock. This will mean that the delivery time will be slightly longer than usual. Due to products being imported, prices are subject to change, especially on items that are not in stock.
  • In the event of an extended delay in delivery time or price fluctuations, we will be in contact with you.
  • We reserve the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet our standards. Should we exercise this right, you will receive a full refund with no deductions.
  • In-stock items are dispatched once payment is reflected in our bank account.

Returns (30 days for a refund if terms are met.)
  • Items may be returned only when defective, damaged or if the product supplied is not the same product as what was ordered.
  • If the item(s) are defective in any way this must be reported as soon as reasonably possible after the item(s) having been delivered to you and must be returned to us as soon as possible. The defective part may be subject to a Supplier test.
  • Any damage to a delivered must also be reported immediately.
  • Item(s) must be in original unopened packaging
  • You must contact us for a Return Authorization before returning any item
  • Refunds will be issued in the same method of payment as the original payment
  • Return shipping charges are not refundable
  • Returns on items with free shipping will be refunded for the purchase price less the shipping cost originally incurred to send you the item(s)
  • The original invoice must be provided
  • Shipping charges ARE NOT refundable unless an item was shipped to you in error.
  • In the event that an item requires warranty service, you will be responsible for all shipping charges to and from the warranty service centre.

Website Terms and Conditions of Use Relating to

These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the SAWEBTRADE (PTY) LTD (“Provider”) website located at the domain name (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.

Electronic Communications

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

Online Payment – PayFast Payment Gateway

All online credit card payments are processed by the PayFast Internet Payment Gateway. Card Holders may go to to view PayFast security policies.

Updating of these Terms and Conditions

Provider reserves the right to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Copyright and Intellectual Property Rights

Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works and the compilation of the proprietary works are copyright by the Provider, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any time and without notice. All rights in and to the Content are reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.

Choice of Law

This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Port Elizabeth High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.

Privacy Policy

click here to view Privacy Policy.